Mystery or 'secret' shopping is a form of market research where an undercover critic, disguised as a client, evaluates the products and services a company offers. Wikipedia
I have had the pleasure to work with many companies, online and in the real world, to reveal flaws in the system and to implement stellar strategies to improve products, client relationships and profit margins.
Whether it's an advantage or not, I tend to notice the finest details - some even say I must have been a spy last life ... but perhaps it's 10 years in the most diverse industries have given me the ability to differentiate between good & bad, develop a sense for perfection and appreciate the consciousness I possess.
If you are interested to know more about your business opportunities please feel free to contact me and I'll be happy to chat with you.
WHAT PEOPLE SAY
"Very impressed with the information and recommendations. I plan on using her again, she appears to be very knowledgeable."
"Very extensive report with some very good, new ideas. She took some TIME on this! Thank you!"
"This is my second order, and once again, very satisfied with the information and scope of the report. Anyone should be very pleased with this person's knowledge and professionalism. I know I am, and plan on using her often."
"Thank you for your help. You have provided me with the information I need to take things to the next level."
"SERIOUSLY killer. Melanie took my loose concept to school where it came out with all it needs (in kit form) to realize itself in the big, grown-up world. Cheers! Highly personalized suggestions and a thorough report."
"Mel, Thank you for taking your precious time to evaluate and explain my business plan which is so valuable to me and my project. You almost put me in tears just reading what you wrote. I am so grateful for this gig! You are god sent!"